GEORGE TOWN: Some 30 residents of Tanjung Court Condominium in Bandar Baru Air Itam staged a protest outside the office of their property management company to air their grievances over several issues.
The condominium’s residents committee spokesman George Khoo said it was a wake-up call for officers of Bandar Baru Air Itam Management (BBAIM) Sdn Bhd to buck up on their performance.
“There are many issues that have not been resolved by the company to our satisfaction including its failure to collect maintenance fee arrears which amounts to more than RM200,000,” he told reporters yesterday.
“We have met the officers many times. Some of the promises made by them were not honoured. They are tardy in implementing things and they usually come up with all sorts of excuses.
“There was about two weeks’ delay in the implementation of Touch N Go system which was supposed to take off on Nov 8. Till now, the system is not fully operational since the anti-pass back system is not ready,” he said.
Khoo said the committee had requested that the security company be changed many times but it had fallen on deaf ears.
However, he said the security company’s service was abruptly terminated within 24 hours and a new one appointed to take over on Friday night.
“We believe this was done after they learnt about our protest. Before this, the officers have told us that they need to give one month’s notice to the company. They said it was not easy since they have not paid the company for two months,” he said.
Khoo said the company had not come up with any plans to increase revenue collection in Tanjung Court resulting in the condominium’s accounts being in the red for four years consecutively.
“I hope the company is not planning to raise maintenance fees. This is not acceptable to us,” he said.
He said residents were also not happy with the eight-odd contractors who are paid monthly for their services including sweeping, maintenance of lift, upkeep of swimming pool, chargeman and electrical services.
“There is lax supervision by BBAIM. We don’t know how these people were hired in the first place. We don’t know the duration of their contract and why their contacts are being renewed when the service rendered is of poor quality,” he said.
“We are paying about RM5,000 per month to the cleaning contractor. The common areas are still dirty. We have been talking about this problem endlessly but there is no solution in sight,” he said.
State Housing, Urban and Town Planning Committee chairman Wong Hon Wai and Paya Terubong assemblyman Yeoh Soon Hin, who were present at the protest, said they would look into the residents’ woes.
Wong said he would arrange for the residents to meet BBAIM directors who are top officers of Farlim Group Bhd.
Yeoh said the residents committee had expressed its wish to form its own management corporation to look after the property.
“Farlim Group should look into this matter. It can give up its right to manage the property,” he said.
BBAIM assistant manager M. Mutusamy said they would invite the residents committee to discuss the issues raised by it.
He said the company had appointed bill collectors to knock on the doors of those who failed to settle their maintenance dues.
“If they still fail to pay the money, we can bar them from driving into the condomi- nium by disabling their Touch ‘N Go cards,” he said. - The Star
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